Managing Improvement PPT

Managing Improvement PPT

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Owner: Working mum Kitty

Version: 1.0

Last Updated: 11-06-2017 16:40



A presentation file containing a tutorial on ’Managing Improvement’.

Below is covered:

– Discuss the role of quality in an organisation

– Define the term Total Quality Management

– Produce actions to enhance key benefits of meeting and exceeding customer requirements

– Analyse your organisation’s and your own effectiveness at managing quality

– Design and present a test document to support assessment of quality


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